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Frequently asked questions
How long is a class?
They all vary in length depending on the length and breath of the topic. But a single class will be 1 or 2 hours (and occasionally 3 hours). Longer courses of 6, 8, 10 or 26 hours mean that a class will be no more than 2 hours in length per day. Meaning you can attend with little disruption to your daily routine.
What are the time slots?
Weekdays: 10am-12pm / 12-1pm / 5-7pmWeekends: 10am-12pmAll times are based on GMT/BST times. Check dates for the times of the course, and check your time-zone. The times will be the same throughout each course.
What type of payments do you accept?
We accept all major UK Debits and Credit Cards such as Visa, Mastercard, Amex as well as PayPal across 54 countries (please check the list of countries at payment.)
What if I am unable to attend one of the sessions/days. How do I catch up?
Once you have registered to attend, you will be able to watch a recording of the live class 30 minutes after it has finished, at a time that suits you.
What will I need for the course?
For each lesson you will need headphones with a mic, pen and paper to take notes, and either a computer, tablet or mobile to attend the class. On confirmation of your place you will be able to login to access the live course feed and any accompanying material.
I'm in a different time-zone to the UK or my colleagues. Can I still attend the training?
Although times are based on UK GMT time, courses are offered at multiple times so you can choose one that is better suited to your time-zone and schedule.
All languages and nationalities are welcome.
All languages and nationalities are welcome.
Can I change my class after I have booked?
Yes. Please email hello@thinkking.co.uk We can move your booking to another course of equal value, or deduct it from the value of another one.
I am unable now to attend. Can I get a refund?
No, unless there is an exceptional reason. We will offer you an alternative course or product of equal value, and move your booking to another course, or deduct the value from a course of greater value.
I don't gel with my trainer, can I move courses?
Yes, for courses 6 hours or longer. We will find you another available time slot that works for you to take that class topic, or similar. You will be on first name terms with your trainer and peers, so it's important you feel comfortable, attend, participate, and engage effectively to get the optimal experience from the course.
How many courses can I take?
As many as you want. There are over 50 courses and bundles to choose from. Just remember, because the classes are live, there is